If the cancellation be announced by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:
A big compliment to the staff , we have been here with 4 family members , the boat is wonderful the staff is very great and a big hospitality, sure I will come back, they know how to treat you and they know how to cook as well, book 4 rooms and you even can have the boat even private , we had it and they really impressed me , thank you Mekong dawn and you will see me back
Just for off the Mekong Dawn Phnom Penh to Siem Reap yesterday (November 9). We had wonderful service, great food and visited sites that would have been impossible to reach without the boat. Our tour guide, Charia, did a great job to finding alternative activities when the boat's departure was delayed because of an electrical problem. (Silk Island) Once the problem was fixed the boat performed flawlessly. The ride was smooth and quiet. I would recommend that you book directly with the Mekong Dawn on their website-as it appeared from conversations with the three other guests that booking with a tour company in Phnom Penh was more expensive. We were also taken the final three hours across the huge lake by high speed ferry. This was great and we mucb preferres the ferry to taking a bus. Overall the trip was a wonderful way to travel to Siem Reap!
We arrived to Mekong Dawn in the middle of the river which was an experience. But we were greeted with a cold towel and a welcome drink, there was another couple which we actually travelled from Siem Reap with also on the board, only four people. It was a wonderful time, it was very especial with only the four people. The crew were great. Our guild Panha who made us so welcome and always made sure we were comfortable and we all fine with food, drink and supplies. The rooms were lovely, bed and pillows were great, always had a great sleep. The tours which were included on board were very good and they were very I formative and we did learn a lot about the rural life and along the river. We and the other coup,e were very relaxed on the board and nothing was a problem.after every trip there was a cold towel and a cool drink awaiting for us as soon as we stepped on board.
Our three night trip on the Mekong Dawn from Siem Reap to Phnom Penh was heaven. There was 4 of us. 2 hour mini bus trip to Kampong Thom then an exciting eventful fast 2 hour boat trip down the river to meet up with the Mekong Dawn by lunchtime. After that, a blissful journey slowly to Phnom Penh. A few well organised side trips, lovely food and an excellent guide, Boss, who answered our every question and told us lots. And Steven the manager on the boat was great making cocktails and generally looking after us. Thoroughly recommend this trip.